We’re here to help with orders, payments and account questions. Pick the option that suits you best.
Support ticket
Best for order and payment questions. Include your order ID so we can help faster.
Email
For general questions, account issues and privacy requests.
jordantimothye@gmail.comWhatsApp
For quick questions, including before you sign up.
+44 7491 598 566Before you contact us
- Check the status of your order under My Orders in your dashboard.
- Read the FAQ, which covers approval, deposits, delivery times, drops, wrong links and private profiles.
- For payment questions, have your deposit reference or transaction ID ready.
Response times
We aim to reply to tickets and messages as quickly as we can, usually within one business day.
Payment problems
If you see a charge you don’t recognise, please contact us before contacting your bank. Most issues are solved quickly. See our Chargeback & Dispute Policy.